Support
Need help with BehavFlow? Our support team is available by email for onboarding, billing, technical issues, and account questions.
Contact Support
Primary support channel
hello@behavflow.comPlease use the email address linked to your BehavFlow account.
Office Location
Zeist, Netherlands
Support Hours
Monday to Friday, 09:00-17:00 CET (excluding public holidays).
Typical Response Times
- General questions: within 1 business day.
- Billing and access issues: prioritized handling.
- Technical investigations: update within 1 business day.
What to Include in Your Request
- Your account email address.
- A short description of the issue and expected result.
- Relevant GA4 property ID (if applicable).
- Screenshots and exact steps to reproduce.
- Date/time of the issue and your timezone.
Security and Privacy for Support
Never send passwords, full payment card data, or private keys by email. BehavFlow support may ask for technical details and screenshots, but we will never ask for your password.